Privacy Policy

Last updated: September 2026

1. Introduction

This Privacy Policy explains how mongi ("mongi," "we," "us," or "our"), the consulting practice of Mongiwethu Gumbo, collects, uses, and protects personal information when you visit this website or contact us through it. mongi is based in Pretoria, South Africa, and this policy is written with reference to the Protection of Personal Information Act, 2013 (POPIA).

2. Information We Collect

We collect information in the following ways:

• Information you provide directly: when you submit the contact form, we collect your name, email address, and any details you include about your business or enquiry.
• Cookie preference: we store a single local preference (accepted or declined) on your device to remember your cookie choice. This is not used for tracking or advertising.
• Hosting and delivery data: our hosting provider (Netlify) and our contact form processor may automatically log standard technical information, such as IP address and browser type, as part of normal web hosting and spam prevention.

We do not use analytics or advertising cookies, and we do not sell or rent personal information to third parties.

3. How We Use Your Information

Information submitted through the contact form is used solely to:

• Respond to your enquiry and, where relevant, schedule an introductory call;
• Maintain a record of prospective and current client communications; and
• Comply with legal or regulatory obligations, where applicable.

4. Cookies and Local Storage

This site uses browser local storage — not third-party tracking cookies — to remember whether you've accepted or declined our cookie notice. You can clear this at any time by clearing your browser's site data. Declining does not currently limit any functionality of the site.

5. Third-Party Services

This website relies on a small number of third-party services to function:

• Netlify — hosting and contact form processing;
• Google Fonts — web fonts loaded from Google's servers;
• LinkedIn — an external link to Mongiwethu Gumbo's professional profile.

Each of these providers may process limited technical data (such as IP address) under their own privacy policies when you use this site.

6. Data Retention

Enquiry information submitted via the contact form is retained only for as long as necessary to respond to your enquiry and maintain reasonable business records, after which it is deleted or anonymised.

7. Your Rights

Under POPIA, you have the right to:

• Request access to the personal information we hold about you;
• Request correction or deletion of inaccurate or outdated information;
• Object to the processing of your information; and
• Lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, contact us using the details below.

8. Security

We take reasonable technical and organisational measures to protect the information you share with us. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page will reflect the most recent revision.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact Mongiwethu Gumbo via the contact form on the website or by emailing mongiwethu@mongi.co.za.